Emotional Intelligence



What is Emotion?
§  ( Latin origin ‘Emovere’ – meaning is ‘to stir up’ or ‘to excite’)
§  Emotion is agitated or excited state of our mind and Body
According to woodworth (1945):-
§  Emotion is a ‘moved’ or ‘stirred up’ sate of an organism.
§  It is a ‘stirred up’ sate of feeling, that is the way is appears to the individual himself.
§  It is disturbed muscular and glandular activity, that is the way it appears to an external observer.
§  Example :- Fear, Anger, Disgust, Wonder, Love, Amusement etc.

Emotional Intelligence
The term ‘Emotional Intelligence’ was introduced in 1990 by two American university professors Dr. John Mayer and Dr. Peter Salovey
Emotional Intelligence may be defined as the capacity to reason with emotion in four areas:
·        To perceive emotion,
·        To integrate it in thought,
·        To understand it and
·        To manage it.
It is the capacity or skill to perceive, access and manage the emotion of one’s self, of others, and of groups.

Definition :
John mayer and Peeter Salovey :-
“Emotional Intelligence is the form of social intelligence that involves the ability to monitor one’s own and others feelings of Emotions, to discriminate among them and to use this information to guide one’s thinking and action”.

Danial Goleman (1998):-
“Emotional Intelligence refers to the capacity of recognizing our own feelings and those of others for motivating ourselves and for managing emotions well in ourselves and in our relationships”
Emotional Intelligence consist four abilities:
ü  The capacity to accurately perceive Emotions
ü  The capacity to use emotions to facilitate thinking
ü  The capacity to understand emotional meanings
ü  The capacity to manage Emotion


Importance of Emotional Intelligence
Ø  It allows thinking more creatively
Ø  Use our Emotions to solve problems
Ø  It appears to be an important set of psychological abilities that related to life success.
Ø  It is empathy and communication skills as well as social and leadership skills that will be central to your success in life and personal relationships.
Ø  Emotional intelligence is essential to interpersonal and intrapersonal relationships at school, at home and at work
Ø  Emotions are a critical source of information for learning
Ø  The basic unit of human memory is information in context plus feeling
Ø  There is no separation of mind and emotions; emotion-thinking-learning are linked
Ø  Emotional intelligence is helping to focus on what it means to be complete human beings
Ø  All learning has an emotional base
Goleman’s Five Emotional competencies
Ø  Ability to identify the name of Emotional states (Emotion-thought-Action)
Ø  The capacity to manage one’s emotional states (Control, shift)
Ø  The ability to enter in to emotional states (drive to achieve)
Ø  The capacity to read, be sensitive and influence other people’s emotions.
Ø  The ability to enter and sustain satisfactory interpersonal relationships.
Components of Emotional Intelligence


Goleman identified the following five basic Emotional and Social competencies in Emotional Intelligence
1.      Self-awareness
·        Knowing One's Internal States, Preferences, Resources, And Intuitions.
·        Knowing what we are feeling in the moment
·        Using those preferences to guide our decision making
·        Having a realistic assessment of our own abilities and
·        A well-grounded sense of self confidence
2.      Self-regulation
·        Managing One's Internal States, Impulses, And Resources
·        Handling our Emotions so that they facilitate rather than interfere with the task at hand
·        Recovering well from distress
3.      Self-motivation
·        Emotional Tendencies That Guide Or Facilitate Reaching Goals
·        Using our deepest preference to move and guide us towards goals,
·        To help us take initiative and strive to improve
4.      Empathy
·        Awareness Of Others' Feelings, Needs, And Concerns
·        Recognizing and understanding other people’s emotion.
·        Sensing what people are feeling
·        Being able to take their perspective
5.      Social Skills
·        Adeptness At Inducing Desirable Responses In Others
·        Managing relationships
·        Managing emotion of others
·        Handling emotions in relationships well and accurately reading social situation and network
·        Interaction smoothly
·        Co-operation and team work





Emotional Quotient (EQ)
·        The term Emotional Quotient (EQ) was coined by BarOn in 1988
·        EQ is a measure of one’s emotional Intelligence
·        EQ is a person’s ability to understand their own emotion and those of others, and to act appropriately using these emotions.
·        Dozier: - “EQ is the ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion, and regulate emotion in the self and others”.
Concept of Mental age
Ø  Mental age is a concept related to intelligence. It looks at how a specific child, at a specific age--usually today, now--performs intellectually
Ø  The physical age of the child is compared to the intellectual performance of the child, based on performance in tests and live assessments by a psychologist. 
Ø  Mental age varies according to what kind of intelligence is measured

Ø  Mental development of the children is measured in terms of mental age
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